Strategic operations leader with over 20 years of experience driving impact across multicultural, high-growth environments.

I partner with founders, CEOs, and executive teams to dismantle silos, align cross-functional operations, and design scalable systems that translate vision into measurable execution. My work spans ISO-aligned frameworks, ERP implementation, OKR development, global logistics, organizational restructuring, and executive-level operational enablement.

With experience supporting ISO 9001, ISO/IEC 27001, and SOC 2 readiness initiatives, I specialize in building structured governance models, documentation systems, and compliance-aligned operational infrastructures that strengthen long-term scalability.

Grounded in servant leadership, I foster psychologically safe, high-performance teams built on clarity, accountability, and shared purpose. I am particularly adept at creating order from ambiguity — developing SOP libraries, customer success frameworks, product and service launch systems, and integrated operational strategies that sustain growth.

My cross-industry experience spans software development, energy, healthcare facilities, construction, and luxury hospitality, enabling me to navigate complex environments with analytical rigor, adaptability, and cultural intelligence.

Detail-oriented, methodical, and solutions-driven, I thrive in fast-paced settings where disciplined execution, strategic foresight, and people-centered leadership are essential.

• Operational Strategy & Systems Design

• ERP & ISO-9000 Implementation

• Cross-Border Logistics & Importation

• SOP & OKR Development

• Organizational Restructuring

• Executive Enablement

• Multicultural Team Leadership

• Business Development & Strategic Growth

• Process Optimization & Policy Development 

• Publics Relations and Social Media

• Others: Servant Leadership, Strategic Planning, Creative Solutions, Fast Learning, Analytical Skills, Working Under Pressure, Proficient Multi-tasker, Negotiation, Multicultural Team Cohesion, High EQ, Effective Communication, and Social Skills. 

• ERP, CRM, PMO, CMS & PEO systems

• Quality documentation & compliance systems (ISO frameworks)

• Operating systems: macOS, Windows, Linux

• Data storytelling, Google Ads, digital campaigns, and Database Management

• E-commerce & web infrastructure management 

• Hotel & Hospital Management Softwares

• Webpage Design Tools

Leadership Style - ENFJ-A

Often described as purpose-driven and people-centered, I lead with clarity, emotional intelligence, and structured execution. My approach balances strategic rigor with community-focused leadership, enabling both performance and cohesion. 

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Protagonists are natural leaders, able to inspire others in all aspects of life with their passion and charisma. They possess an exceptional ability to understand people's motivations and beliefs, making them highly persuasive and inspiring communicators. Devoted altruists, they fearlessly defend their beliefs and those they care about. Their strong conviction strengthens their leadership skills, guiding people towards working together for the greater good. However, their greatest gift lies in leading by example, showcasing compassion, dedication, and care in everyday situations.  

Myers & Briggs’ 16 Personality Types. (2023, March 21). Truity. 

Interested in the 16personalities types? Check out their website. 

• Flexible,

• Friendly,

• Adaptable, and

• Moderate